The Goofproof Blog - Business Booster

January 8, 2010

Happy New Year

Filed under: Miscellaneous — Tags: , — sol21 @ 9:33 pm

Every Year begins with those familiar words! No matter what has gone before or is likely to come after, the words somehow renew our spirits  and make anything  possible.

The keyword for 2010 seems to be uncertainty.  Economists are on a sliding scale from optimism to pessimism with  a zillion shades of grey in between.   The data isn’t much clearer.   What is included in it, what isn’t?  The new health plan is just another tax.  But since no one seems to know exactly what is in it, how can anyone say for certain.  So where do you stand in all this uncertainty.

We have stated from the outset that we make no pretense at being GoofProof.  The word was intended as a reminder that being GoofProof is a goal - something to work towards -  something to include in your business plan.  In a planet of uncertainty, therefore, the correct path is to add as much clarity and certainty of purpose to your own small business or professional offerings as you possibly can.   

First, decide exactly what you are giving the public and why.  How does your product or service enhance their security, their status, their health, their happiness, their general well-being?  How does it make them feel? The clearer and simpler you can make this statement, the more your wares  will sell.  Think back to the old Campbell’s Soup’s “Umm-mm good!”  Just two little words that make you feel warm and well-fed.  Or the current Geico’s “Fifteen minutes to save 15%.” 

The less necessary to survival your product or service is, the more important this “feel-good” additive becomes.  Actually it is the basis of all successful advertising.  The closer you can get to fulfilling the basic human desires of being loved, being rich, powerful, admired, comfortable, and secure, the closer to being GoofProof you will be.  Happy New Year!

December 5, 2009

Never Think You Know An Entrepreneur!

Here we are again - in the season to be jolly. Now we  have some very merry news for you! Never think you know an Entrepreneur!

Creative Unique Clothing for Women
JasperVisions’s Shop Announcement
Free shipping until Christmas!  
http://www.etsy.com/shop/JasperVisions     
_________________________
In answer to my query for “her story” to be published in The GoofProof Gazette, Jan wrote:
    
                                                  
                        
I have an embarrassingly large collection of fabric, lace, buttons, and trims, including some from the 1920s or even older. Occasionally I sell some of this to make room so I can actually work in my workroom - so watch my store for these goodies as well!

 

Jan Jasper has been known to many of us for years as a time management expert and productivity coach..  She is author of the best-selling book, Take Back Your Time, a must for any entrepreneurial bookshelf.  Signed copies can be ordered from her website, www.janjasper.com

But this very special announcement is about a stored away talent that has re-emerged just in time for this merry Holiday Season! It is:

I’ve been making things since I was pre-teenaged, started selling my stuff when I was around 19. Came to New York at age 27 to sell my creations in Soho before it turned into a mall. Earned a living that way for several years, then completely stopped and (long story short) did other things. I never stopped sewing, but going back to trying to SELL my creations is new, yet it feels very familiar. I don’t have help/partners. Only time will tell if it becomes an actual business. I decided a few months ago I needed a break, this was a kind of a respite.

I design unique clothing for women who aren’t afraid to be and look different. Some of the items in my Etsy store I made from scratch, others are gently-used garments that I’ve reconstructed or embellished. I also sell a few unaltered vintage items - everything is clearly marked so you know which is what.

I’ve always felt exhilarated by color and light. On a blah overcast day, just glimpsing a bit of pink or teal instantly improves my mood and even changes my breathing!

I mostly use natural fibers but occasionally I’ll use a synthetic if it looks and feels good. There tends to be a lot of hand-sewing on my creations.

I asked about her header design, which i find very attractive:
http://www.etsy.com/shop/JasperVisions 

Partly why I called my shop JasperVisions was that I considered about 40 other shop names that were already taken - so I almost HAD to use my last name, as it’s not a common word. Then the idea to add ‘Visions’ just popped into my mind..

Gift certificates are available, too!

My header design is an Art Deco-era textile design I think, I found it in a Dover clip-art book that came with a disk.

 
So stop by and do some unusual Christmas shopping.  We wish Jan, and all the other Entrepreneurs out there. the very best of good fortune.

November 20, 2009

Where’s the Pumpkin Pie?

Filed under: Miscellaneous — Tags: , , , , — sol21 @ 5:11 pm

As 2009 winds down to a grundgy close, nationwide reports of a pumpkin shortage fill the airwaves, the blogs, the forums, and the grocery shelves.  “Where’s the canned pumpkin?”  thousands of  harried housewives ask equally harried store managers.  In many cases, “There isn’t any”  seems to be the answer.

A  Thanksgiving dinner without Pumpkin Pie?  To many,  that’s unthinkable.   Libby and Nestle are sending bulletins to newswires throughout the land to quell the panic.  “It’s going to be fine!  We are stocking shelves as we speak!  You will have your Pumpkin Pie!” 

Even Bloomberg, ususally the harbinger of more world-shaking events,   sent updates on the crises at frequent intervals on this morning’s broadcast.  Are Libby and Nestle whistling in the dark? Or will grocery shelves really spill over with canned pumpkin for the weekend rush?  It’s a cliff hanger, we admit.

What can you do if you can’t find a pumpkin (fresh or canned?)  Housewives and Chefs are notorious for inventing substitutions for just about anything! Why not for Pumpkin Pie?  The first thing that comes to my mind as I scour the pumpkinless brain is a yam and a butternut squash!

You may be thinking, “Ugh”  but give it a try. I haven’t worked up the recipe yet, but will as  time permits, and by next Thursday, be able to report the result.  To begin, keep it simple; just add the usual eggs, sugar, condensed milk, cinnamon, ginger, nutmeg, cornstarch? - whatever, beat thoroughly, and there you are - a “SubPumpkin Pie.”

Entreprenuerial efforts sometimes work, sometimes not.  This one’s a small risk!

Comments accepted.  And an anti-rainman might be helpful.

Happy Thanksgiving

November 10, 2009

What’s On The Cloud?

Filed under: Internet Marketing, Miscellaneous — Tags: , , — sol21 @ 1:03 am

An interesting and very relevant  post in businessweek.com today called attention to two important topics:  Language and internet services that small businesses may not be using to their advantage because they don’t know what they are or what expensive and time consuming tasks they replace.

Read the whole article here:
http://www.businessweek.com/smallbiz/tips/archives/2009/11/what does the c.html

About language:  Almost every business or group category has its own verbal shorthand.  But the internet gang outdoes  them all!  Why?  I suppose because it is made up of very creative visually  minded people who attach appropriate but sometimes unfathomable names to applications, software, businesses of all kinds that thrive on the internet.  Who would have thought that “Google” would end up as a worldwide superstar? 

  And now we have “Cloud” computing. It sounds lovely, doesn’t it? It sounds lazy. It makes you think you can just take a nap on a ball of  fluff and all your work will magically do itself. Well, that’s not too far off!  It means no software - no IT department - no expensive servers - and a whole lot of other stuff.  stuff that we may be using without even knowing. 

If you want to boost your business in the lazyest way possible, read this article!

October 31, 2009

The Red Flag Rule

Until November 1st 2009, the battered consumer was responsible for protecting his own identity.  It was up to him to report any suspected fraud to the credit bureaus, and to check them frequently. 

Starting Sunday, businesses that accept  credit cards will have to take extra steps to protect your personal information on the front end,  and investigate if  they find something suspicious. Federal Trade Commission rules, called “Red Flag Rules” will kick in. Businesses  small and large, must do a better job of verifying the identity of their customers - to keep them from being taken advantage of by identity thieves.

Focus will be on such information as “where they bill you now and you pay in 30 days,” said Miami attorney Luis Salazar, of Greenberg Traurig. “If there’s a red flag, they have to investigate.”

Even the smallest business, if they qualify as a creditor, are  subject to the rules, which were enacted in 2007. The deadline to put the rules into effect was extended to give businesses time to come up with written plans to address identity theft. The red flag rule is supposed to help  by shifting some of the burden from consumers to businesses. Learn more at http://www.ftc.gov/redflagrule.

But you, as a consumer,  should still keep  close watch on your personal information. Here are some suggestions from the Federal Trade Commission:

-Protect your Social Security number. Don’t carry your card if you don’t need it. Ask why someone needs it if it is requested.

-Handle mail with care. Shred documents that contain credit card numbers, banking information and credit card offers. Limit credit card offers: Call 888-5-OPT-OUT (888-567-8688).

-Don’t give out personal information on the phone, via mail or the Internet, unless you initiated contact and are sure of whom you’re dealing with.

-Freeze your credit report so potential creditors and others can’t access it unless you lift the freeze. This has to be done by contacting individual credit agencies: Equifax, Experian and TransUnion. You can learn more about credit freezes at http://www.consumersunion.org/campaigns/learn-more/003484indiv.html.

-Check your credit report for free three times a year at http://www.annualcreditreport.com. You can check one report from each major credit bureau once a year. Beware of sites that have a similar web address as this official site but actually charge for their services or require enrollment in some kind of program. You can also call 877-322-8228.

-Use intricate passwords that don’t involve your mother’s maiden name, birthday or the lst four digits of your Social Security number. 

Identity theft has been consumers’ No. 1 complaint to the FTC for nine years running, with nearly 314,000 complaints in 2008.

“Nobody wants to be overburdened with regulations,” Salazar said, “but they want to do something about” identity theft.

Let’s hope it works!

October 14, 2009

What? How? When? Where?

Filed under: Internet Marketing, Miscellaneous — Tags: , , , , , , — sol21 @ 7:39 pm

The four eternal questions pop into view whenever we think of  beginning, changing, moving on, or revisiting Square One.  All those verbs have been activated, perhaps too frequently, in the past couple of  years.

Businesses of  any size keep an eye on them to ensure survival in good or bad times.  But all seem to agree  that  what we have been experiencing lately is no ordinary good or bad time.  Each month focuses on one or another of  the crucial words but, unfortunately adds little clarity.

The one thing that never changes though,  is the human capacity to innovate - and that capacity increases geometrically with the need to survive - and thrive.  Just check through the articles in your business magazines throughout 2009.  Have they been moaning and groaning about the sad state of  the economy?  Hardly a word.  What is the ONE keyword that has stirred up your brain cells?  CREATIVITY!  And how have thousands of entrepreneurs worldwide harnessed that valuable resource?  First, and foremost, take your ideas seriously.  They are your gold mine.  Then ask yourself :  WHAT can I do with “this?” No matter what “this” is,  if  it interests you, you can do something with it. It will lead you to finding the right partners, the right funders, the right buyers. And that takes care of the HOW! The WHAT  teaches you the HOW.  The WHEN is now.  Right now. Don’t procrastinate. Do it now! And what about WHERE?  Start wherever you are.  Again, the right place will emerge from the WHAT and HOW.  It’s  all built in. 

So dust off your brain cells and look around you - your future is probably right under your nose!

October 3, 2009

Remember This? Remember That? Maybe . . .

Filed under: Miscellaneous — Tags: , , , — sol21 @ 9:36 pm

If  you happen to be in Washington D.C. before November 1st, stop by the Taubman Museum and see three new world networked robots at work remembering.  What they actually do is filter internet noise, somehow transform what they can remember into real paint, and drop the paint onto canvas.  Each robot has its own color, one red, one blue, one green and each color has its own canvas.  The robots gather their data and “paint”  for 6 hours every day.  The exhibit is supposed to epitomize the evolution of digital art.  As we know from Darwinian evolution, however, evolving takes many forms, whether it is a fish flopping out of the sea and gradually becoming a bird,  or a 21st Century machine transforming data into paint.  The point being that this is ONE expression of the evolution of digital art.  There are many others.  (see DIGIDECO.com)

The resulting canvases are interesting in that they resemble looms;  large frameworks filled with vertical strings through which weavers work strands  of  wool or silk or any other fiber,  resulting in a piece of cloth, or rug, or whatever  the weaver fancies.  Here, the vertical strings are composed of  the drippiest of the pigments, dropped at the top, running straight to the bottom.  The less drippy drops traverse only a part of the canvas, resulting in the resemblance to the unfinished woven artwork (yes, a rug or a cloth is an  artwork.)

 ”The Remembrancer,”  as the networked robots are called,  was installed by Alberto Gaitán,   and will be on display until November 1st.  The creator describes his work as “highlighting the  ultimate meaning of  loss in an age of  information.”    Gaitán says, “Nobody has the capacity for total information awareness so we relinquish big chunks of our understanding to black boxes of knowledge whose provenance we don’t fully understand. We make important decisions and base stacks of assumptions on these. Our memories are rife with inaccuracies, and forgetting or ignoring becomes a significant aspect of remembering.”

Two centuries of  Psychologists have  arrived at virtually the same conclusions by methods available to them in their time.  By whatever method used, the conclusion is still that only a small fraction of  the information poured into our brains is remembered;  much is distorted by what is already there,  and much is denied or delibrately forgotten.

So don’t despair if you can’t remember where your socks are.  Your brain has relegated the location to a black box!

September 29, 2009

Is Optimism Enough?

Filed under: Internet Marketing, Miscellaneous — Tags: , , — sol21 @ 6:17 pm

Over the last few weeks the media has been loaded with what they call “Optimism.”  When disected the word really means “not as bad as before.”  My favorite quote on the subject  is “bad is up from horrible.”

Last week we celebrated Advertising Week in NYC:  A time for Optimism if  there ever was one.  If  you have read the Fall catalogs or visited a mid to high end retail store in the last few weeks, you’ve noticed a tremendous shift toward “spiffing up,”  even elegance emerging in all departments.  This is  great news for the consumer  and should happen every year or so.  The lure of  shiny new goodies and never ending ways of making ourselves  richer, more beautiful, and more desirable is a powerful undertow. 

But the great American, and now worldwide, consumer can’t consume without cash, credit, or both.  Does he have it?  The  “Theys”  of this world say there is a great deal of cash sloshing about.  Oh?  Everyone agrees that credit is scarce and, where it exists, is very expensive.  It’s true that the stock market has risen from its lows of  a few months ago.  But that’s speculation.  It’s true that people still buy a ton of lottery tickets.  But that’s risk-taking with a capital R.  And horse-racing, etc., etc., etc., . . .?

All this circuitous thinking eventually brings us face to face  with the fundamental question:   What is the basis for the sense of  optimism and is it related in any sound way to increases in productivity? Judging by the statistics coming out of  the same media broadcasts, one can only repeat, “bad is up from horrible.” Housing prices are still falling but at a slower rate. Unemployment is still rising but at a slower rate. etc.,  etc.  Those stats mean exactly what the words convey; nothing more.

Certainly people are happier and more productive (not staying home from work because of a headache) if they look forward to a bright future.  But is the current wave of  ”Optimism” just wishful thinking?   Will it become another bubble? Is an intangible bubble potentially more dangerous than a tangible one?  Houses and mortgages can be bought and sold, at whatever price conditions warrant.  The price may give you a headache, but you will eventually pick yourself up and survive. 

States of  mind are intangible assets, supposdly belonging only to the people who possess them.   We’ve all heard of  Rainmakers, Con Artists, Ponzi Schemers, Card Sharks, and another long list.  What are the assets these fellows buy and sell?  Your States of Mind, nothing else.  Their so-called tangible assets are as intangible as the wind but as destructive as a hurricane.  Before you jump on the Optimism bandwagon, ask for a few relevant FACTS.  has your income increased in the last six months?  Have you been promoted in your present job? Is your new small business thriving?  Is your old one growing?  Do you have more cash to spend on the things you want?  If you answered “yes” to at least two of the above, fine - be optimistic.  If you answered “no” to all of them, beware.  Either you are goofing somewhere, or economic conditions are not quite what is peddled. 

Don’t let anyone steal your head.  It may be  your only tangible asset.

September 17, 2009

Aesthetics and Pragmatism?

Filed under: Internet Marketing, Miscellaneous — Tags: , , — sol21 @ 11:48 pm

“The recipients of this award demonstrate respect for the millions whose lives they touch, a rare commitment to consistency and quality, and a model for the successful interaction between aesthetics and pragmatics.”

Can you guess what this award is and who is a recent receiver ?  Unless you happen to have come across a news  item or are a member of a select  group of  people, probably not.   The part I like best is “the successful interaction between aeshetics and pragmatism.”  Or more  simply, . . . between form and function.

The award in question is The Corporate Leadership award from AIGA,  THE  professional  association for design.  The recipient was none other than JetBlue Airways, recognized for “reimagining the air-travel experience and building its revered brand from a people-centered, value-driven, design-based approach.”   Congratulations to JetBlue!

“ A people-centered, value-driven, design-based approach.”  How about applying those words  to a website?  To  your  website?  Do they fit?  Can you honestly say that your site is people centered?  Is it value-driven?  Is your approach design-based?

As scouring the internet is very much a part of  my business,  looking at websites often leaves me less than happy.  What are they about?  Can you find what you are looking for?  Are the links helpful and focused on the main theme? Is the visual design appealing?  Would you return to the site just to look at it because looking at it makes you feel good? 

All that is a tall order and is rarely accomplished - but like being GoofProof it is something to strive for.  It is a set of criteria to keep in mind as you think about a new website, or an update of the old one.  Use your imagination - SEE what you want and then describe accurately every detail of what you see.  If  you can do that, you will get what you want in less time, spend less money,  and have a people centered, value-driven, design-based website that you can truly be proud of.  Hooray!

September 8, 2009

Define Your Brand

Filed under: Internet Marketing, Miscellaneous, Mission — Tags: , , — sol21 @ 1:34 am

Labor Day 2009 has  been a bittersweet day for many. Those who had to put in a hard day’s work, Holiday or not,  may have felt oppressed.  Those with no job to return to tomorrow may have felt depressed.  However,  it is the concept of  work as an opportunity and a priviledge that is celebrated, so we all can cheer for that.

Being in the design business as an entrepreneur has brought me face to face almost every day with the whole idea of  a brand:  What is it? How do you build it?  How do you make it shine above all others of the same category? 

An interesting article by Tim Reid of  Flying Solo in an Australian newspaper caught my eye as it was about 10 things you must do to build your brand. None of them was far off the beaten track but what really got to me was the author’s definition of a brand.  He called it an “emotional attachment.”  Now that is something I had never heard before and the more I thought  about it the better I liked it.  Why?  First, because you are attached to it. It has become a part of you. You love it. You hate it.  You are bored with it, but whatever, you can’t get rid of it. It is like your shadow.  If you hate your shadow, you know you have to do something about YOU before your shadow will change.  If you love your shadow, and that leads to a smug attitude, your shadow will show you that too. It reflects your feelings, your attitudes, your behavior.  You can’t be indifferent to it.  It won’t go away. It is a part of you.

Starting from that premise with a brand of  your own you really can’t go wrong!   How could you?  It’s YOU! 

I’ll list Tim Reid’s 10 “Must Dos”  and challenge you to think about them in the context of your shadow.

1)   Know what your brand stands for.  (His stands for making a business or charity irresistable.)

2)  Do things properly.  ( Skimp on office furniture, if necessary, but avoid anything shoddy in presenting your product.)

3) Have one designer do everything: Logo, fliers, website, signage, PowerPoint, stationary and so on. Make sure they know what they’re doing though, particularly in regards to your website.

4) Know your core values.  These should form the basis of all decisions you make in your business and around your brand.

5) Identify your prospects’ problem. As brand builders we are problem solvers. Make sure your brand clearly says “Hey, I can fix your problem!”

6)  Identify your brand’s personality.  Then ensure it comes through in all its marketing - Logo, fliers, website, signage, PowerPoint, stationary and so on.

7)  Be unique.  Take a look at what the competition is doing, identify the gap and fill it with your brand. If all the brands in your category are black then be white.  Great brands challenge their category.

8) Be consistent.  Make sure you present your brand to the market place in exactly the same way no matter what the medium. You are creating one brand…not ten!

9) Socialise it. Make sure every person within your business knows what your brand stands for. It’s useless having everyone on different pages.

10)  Make it visually really interesting.  There are so many boring logos out there, don’t be one of them. Be brave…it pays off.

And, although it is not numbered, always under promise and over deliver.  all these things are  just common sense really but with an interesting slant and the slant is what makes you, and your clients, care.  Give it a thought!

Design Solutions for the 21st Century

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