The Goofproof Blog - Business Booster

September 29, 2009

Is Optimism Enough?

Filed under: Internet Marketing, Miscellaneous — Tags: , , — sol21 @ 6:17 pm

Over the last few weeks the media has been loaded with what they call “Optimism.”  When disected the word really means “not as bad as before.”  My favorite quote on the subject  is “bad is up from horrible.”

Last week we celebrated Advertising Week in NYC:  A time for Optimism if  there ever was one.  If  you have read the Fall catalogs or visited a mid to high end retail store in the last few weeks, you’ve noticed a tremendous shift toward “spiffing up,”  even elegance emerging in all departments.  This is  great news for the consumer  and should happen every year or so.  The lure of  shiny new goodies and never ending ways of making ourselves  richer, more beautiful, and more desirable is a powerful undertow. 

But the great American, and now worldwide, consumer can’t consume without cash, credit, or both.  Does he have it?  The  “Theys”  of this world say there is a great deal of cash sloshing about.  Oh?  Everyone agrees that credit is scarce and, where it exists, is very expensive.  It’s true that the stock market has risen from its lows of  a few months ago.  But that’s speculation.  It’s true that people still buy a ton of lottery tickets.  But that’s risk-taking with a capital R.  And horse-racing, etc., etc., etc., . . .?

All this circuitous thinking eventually brings us face to face  with the fundamental question:   What is the basis for the sense of  optimism and is it related in any sound way to increases in productivity? Judging by the statistics coming out of  the same media broadcasts, one can only repeat, “bad is up from horrible.” Housing prices are still falling but at a slower rate. Unemployment is still rising but at a slower rate. etc.,  etc.  Those stats mean exactly what the words convey; nothing more.

Certainly people are happier and more productive (not staying home from work because of a headache) if they look forward to a bright future.  But is the current wave of  ”Optimism” just wishful thinking?   Will it become another bubble? Is an intangible bubble potentially more dangerous than a tangible one?  Houses and mortgages can be bought and sold, at whatever price conditions warrant.  The price may give you a headache, but you will eventually pick yourself up and survive. 

States of  mind are intangible assets, supposdly belonging only to the people who possess them.   We’ve all heard of  Rainmakers, Con Artists, Ponzi Schemers, Card Sharks, and another long list.  What are the assets these fellows buy and sell?  Your States of Mind, nothing else.  Their so-called tangible assets are as intangible as the wind but as destructive as a hurricane.  Before you jump on the Optimism bandwagon, ask for a few relevant FACTS.  has your income increased in the last six months?  Have you been promoted in your present job? Is your new small business thriving?  Is your old one growing?  Do you have more cash to spend on the things you want?  If you answered “yes” to at least two of the above, fine - be optimistic.  If you answered “no” to all of them, beware.  Either you are goofing somewhere, or economic conditions are not quite what is peddled. 

Don’t let anyone steal your head.  It may be  your only tangible asset.

September 22, 2009

Keywords for 2009

Filed under: Mission — sol21 @ 4:32 pm

As 2009 finally approaches the last stretch of its existence,  a few words  constantly pound our eardrums.  CREATIVITY and its siblings, INNOVATION, ENTREPRENEURSHIP, IMAGINATION, top the list.  And very recently, perhaps foreshadowing the main idea of  2010, is assessment of risk.  Now that almost all of us have been burned to some degree, we  try to understand how we could have been better prepared for events that were and will be in the future, beyond our control.  There is a pervasive intuition among us that old ways won’t work any more; we really are in a whole new world and in a very real sense, back to Square One.

In a weird way, many of  us enjoy this challenge.  It’s our one and only opporunity to leap over a chasm on a motorbike  or walk a tightrope in  a circus.   However we perceive it,  to each of us it presents a different dare.  If we can pull through, we win and potentially raise our stakes to a whole new level.  If we lose, we’re done.   End of  story.  Repetition of  what has failed in the past  is  not an option. 

For the more conventional ones among us,  those who are not quite ready to toss centuries of business wisdom into the trash, the September issue of The New York Enterprise Report  presents a couple of  interesting articles on hidden risks and mitigting risks in  daily business life.  Even the daredevils could benefit from a small dose of tried and true  methodology. See  nyreport.com,  article numbers 367 and 592.

September 17, 2009

Aesthetics and Pragmatism?

Filed under: Internet Marketing, Miscellaneous — Tags: , , — sol21 @ 11:48 pm

“The recipients of this award demonstrate respect for the millions whose lives they touch, a rare commitment to consistency and quality, and a model for the successful interaction between aesthetics and pragmatics.”

Can you guess what this award is and who is a recent receiver ?  Unless you happen to have come across a news  item or are a member of a select  group of  people, probably not.   The part I like best is “the successful interaction between aeshetics and pragmatism.”  Or more  simply, . . . between form and function.

The award in question is The Corporate Leadership award from AIGA,  THE  professional  association for design.  The recipient was none other than JetBlue Airways, recognized for “reimagining the air-travel experience and building its revered brand from a people-centered, value-driven, design-based approach.”   Congratulations to JetBlue!

“ A people-centered, value-driven, design-based approach.”  How about applying those words  to a website?  To  your  website?  Do they fit?  Can you honestly say that your site is people centered?  Is it value-driven?  Is your approach design-based?

As scouring the internet is very much a part of  my business,  looking at websites often leaves me less than happy.  What are they about?  Can you find what you are looking for?  Are the links helpful and focused on the main theme? Is the visual design appealing?  Would you return to the site just to look at it because looking at it makes you feel good? 

All that is a tall order and is rarely accomplished - but like being GoofProof it is something to strive for.  It is a set of criteria to keep in mind as you think about a new website, or an update of the old one.  Use your imagination - SEE what you want and then describe accurately every detail of what you see.  If  you can do that, you will get what you want in less time, spend less money,  and have a people centered, value-driven, design-based website that you can truly be proud of.  Hooray!

September 8, 2009

Define Your Brand

Filed under: Internet Marketing, Miscellaneous, Mission — Tags: , , — sol21 @ 1:34 am

Labor Day 2009 has  been a bittersweet day for many. Those who had to put in a hard day’s work, Holiday or not,  may have felt oppressed.  Those with no job to return to tomorrow may have felt depressed.  However,  it is the concept of  work as an opportunity and a priviledge that is celebrated, so we all can cheer for that.

Being in the design business as an entrepreneur has brought me face to face almost every day with the whole idea of  a brand:  What is it? How do you build it?  How do you make it shine above all others of the same category? 

An interesting article by Tim Reid of  Flying Solo in an Australian newspaper caught my eye as it was about 10 things you must do to build your brand. None of them was far off the beaten track but what really got to me was the author’s definition of a brand.  He called it an “emotional attachment.”  Now that is something I had never heard before and the more I thought  about it the better I liked it.  Why?  First, because you are attached to it. It has become a part of you. You love it. You hate it.  You are bored with it, but whatever, you can’t get rid of it. It is like your shadow.  If you hate your shadow, you know you have to do something about YOU before your shadow will change.  If you love your shadow, and that leads to a smug attitude, your shadow will show you that too. It reflects your feelings, your attitudes, your behavior.  You can’t be indifferent to it.  It won’t go away. It is a part of you.

Starting from that premise with a brand of  your own you really can’t go wrong!   How could you?  It’s YOU! 

I’ll list Tim Reid’s 10 “Must Dos”  and challenge you to think about them in the context of your shadow.

1)   Know what your brand stands for.  (His stands for making a business or charity irresistable.)

2)  Do things properly.  ( Skimp on office furniture, if necessary, but avoid anything shoddy in presenting your product.)

3) Have one designer do everything: Logo, fliers, website, signage, PowerPoint, stationary and so on. Make sure they know what they’re doing though, particularly in regards to your website.

4) Know your core values.  These should form the basis of all decisions you make in your business and around your brand.

5) Identify your prospects’ problem. As brand builders we are problem solvers. Make sure your brand clearly says “Hey, I can fix your problem!”

6)  Identify your brand’s personality.  Then ensure it comes through in all its marketing - Logo, fliers, website, signage, PowerPoint, stationary and so on.

7)  Be unique.  Take a look at what the competition is doing, identify the gap and fill it with your brand. If all the brands in your category are black then be white.  Great brands challenge their category.

8) Be consistent.  Make sure you present your brand to the market place in exactly the same way no matter what the medium. You are creating one brand…not ten!

9) Socialise it. Make sure every person within your business knows what your brand stands for. It’s useless having everyone on different pages.

10)  Make it visually really interesting.  There are so many boring logos out there, don’t be one of them. Be brave…it pays off.

And, although it is not numbered, always under promise and over deliver.  all these things are  just common sense really but with an interesting slant and the slant is what makes you, and your clients, care.  Give it a thought!

Design Solutions for the 21st Century

September 2, 2009

101 Uses For A Tweet

Remember that old question  from a psychological test,  “How many uses for a brick?”  It was supposedly a determinant of creative potential!  The more uses (legitimate) you came up with, the greater your unexplored creativity.  I suppose in a general sense that is true, but the test left out the crucial  element - actually using the brick for any of the imagined purposes. 

Now in our blossoming “Communication Age” (as advanced from last century’s “Information Age,”) we have found a new brick.  A Tweet.  If you don’t know what a Tweet is,  go back to sleep for another 100 years.   

Those of  you who occasionally watch television  must have seen the phone commercial in which a couple of teen-agers berate their parents for  misusing the Tweet.  The father, lounging on a patio, texts on his mobile, “I am sitting on the Patio,”  the son:  ”I KNOW you are sitting on the . . . (ends in a gesture of despair.)

The point of the commmercial is to sell phones,  but in my “uses for a brick” mentality,  I found myself hoping that the patio builders were listening.  That includes construction companies, brick layers, stone importers, cement makers, etc.,etc., and all their attached suppliers.  What a boost to the economy! 

You don’t have a patio?  Where have you been?  Compared to a house, it’s a relatively inexpensive addition.  It will get you out in the fresh air.  It will provide an escape from things you’d rather miss inside.  It will be a haven for reading a good book (if you still read.) It will increase the value of your house and above all,  it will be the IN place to Tweet!  You can announce to all your friends and to the world in general in one instant: “I am Tweeting from my PATIO!!!!!!

Contact your local contractors, or Google,  for the latest stats on Patio construction.

(This is a communimercial.)

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